Terms and Conditions

The following terms and conditions shall form part of any contract concluded between OG DESIGN PLUS LIMITED thereafter called ‘DESIGN PLUS’ and the Purchaser. Such contract shall be deemed to incorporate the conditions set out below to the exclusion of the Purchasers or any conditions whatever the source.

  1. Prices: All quotations made are valid for 4 weeks./one month from the date when quotations are made. All quotations are made and orders accepted on the basis that goods/services will be charged at the price ruling on the date of delivery. All prices are subject to carriage and VAT.
  2. Payment: All cheques should be made payable to OG DESIGN PLUS LIMITED and crossed account payee only. If pay paying by BACS or other means please contact DESIGN PLUS for details. All prices are subject to VAT.
  3. 70% Initial deposit shall be made upon order, 20% to be made once goods are ready and 10% balance on completions. All products sold to the Purchaser will remain the property of ODPL until such times as the appropriate invoice has been paid in full.
  4. Delivery: Delivery shall take a maximum 1-3 weeks from the day you have ordered the products. DESIGN PLUS shall endeavour to deliver goods or supply services by the date quoted at the time of acceptance or order. Such delivery quotations shall be treated as approximate only and not as term of the contract. DESIGN PLUS shall not be liable for any loss, damage, injury or expense, either direct or indirect and including but not limited to loss of profit or liability to third parties which may be suffered by the Purchaser by reason of late delivery of goods from whatsoever cause such late delivery may arise. If for any reason the Purchaser is unable to accept delivery of the goods at the time when the goods are due for delivery DESIGN PLUS shall if it’s storage facilities permit store the goods and the Purchaser shall be liable to DESIGN PLUS for the reasonable cost (including insurance) of it’s so doing. This provision shall be without prejudice to any other claim which DESIGN PLUS may have in respect of the Purchasers failure to take delivery at the appropriate date.
  5. Return of Goods a) The return of goods delivered or collected to or by a Purchaser will not be allowed without the prior agreement with DESIGN PLUS. Goods are not supplied on a ‘sale or return’ or ‘try before you buy’ basis and it is a condition of sale that DESIGN PLUS has an exclusive right to refuse the return of the goods if in DESIGN PLUS’s judgement the reason for the return is unreasonable. b) Any application to return goods must be made by the Purchaser within 7 days of the delivery date. No application to return goods will be considered outside that limit. c) DEIGN PLUS reserve the right to charge a handling fee of at least 12% on the value of any goods returned.
  6. Cancellation of Orders: Cancellation of orders for goods and services by the Purchaser will only be accepted if received in writing PRIOR to delivery by ODPL. In the case of items specifically manufactured for the Purchaser any cancellation once the Purchaser order has been put to process will automatically incur a liability for any materials, labour cost, expenses and other related charges applicable to that order from the start of the process to the stage reached at the time of cancellation.
  7. Variation of Terms: Any variation of the terms and conditions of any contract shall become binding only if confirmed in writing by DESIGN PLUS and the Purchaser.
  8. Effect of Legislation: If any of these conditions or any part of these conditions is rendered void by any legislation to which it is subject, the Contract shall be void to that extent only.

Same day, next day or same week deliveries may be available for products purchased in store. We deliver your new products and you can relax while we carry them in for you. Delivery and possible installation work will be co-ordinated so that you can start enjoying your new products as soon as possible. Should anything be missing or broken at delivery, just pick up the phone and call us. We will then send you the item as soon as possible.